FAQ

Can I buy original copy of the photo without the watermark or order physical prints?
Yes, you can click the "Add to cart" button below the image to place order via Paypal.

How do I download a photo?
You can simply right click on the image and select "Save As" to your computer.

May ZeroDayPhoto take pictures at my special event?
Yes! We can take pictures at special events and private parties. Please e-mail us with the details of your party or special event so we can give you accurate price information. You may inquire at weare@zerodayphoto.com for details.

Do I have to be registered to buy photos at ZeroDayPhoto ?
No, you may buy photos without registering. But we encourage you to register so you can use neat tools like the Lightbox!

Are photos really placed online at ZeroDayPhoto in less than 24 hours after race completion?
Yes! That is the ZeroDayPhoto promise. This will be true 99.9% of the time. The only allowance for extra time is if we have technical problems or if our camera equipment gets damaged for reasons beyond our control.

Are the race day photos searchable by bid number?
No, unfortunately our gallery software doesn't have that feature. Hey, we have day jobs and training for Ultra Marathons, this is our hobby! (=

What format are the photos in?
All ZeroDayPhoto photos are in JPG format.

Do you add photos on a regular basis?
Yes. We add photos as they are taken. Click on "Newest Photos" to see the latest photos that we have posted.

Do you offer refunds?
Once your purchase is made we can not offer a refund. The reason for this policy is because we offer full access to our entire digital collection of photos and, as such, there is no way for our products to be returned. On a rare occasion we will make exceptions on a case by case basis.

Are there any restrictions on my use of the ZeroDayPhoto photos that I download?
Yes. While ZeroDayPhoto offers great freedoms and a wide ranges of uses, we do not allow the redistribution of our photos, or allow the use of our photos within products that are mass distributed in any type of archive format.
Exceptions: If you purchase a Commercial Use CD or DVD from us, you are then allowed to re-distribute the photos you purchase a license for.

Photo Archives